At ROARS CLUB, we strive to provide you with the best possible shopping experience. We understand that sometimes, returns are necessary. To ensure your satisfaction, we have developed a customer-centric Return Policy that is transparent, fair, and easy to follow.

1. Hassle-Free Returns:

• We offer hassle-free returns within 4 days from the date of delivery.
• If you are not satisfied with your purchase, you can:

2. Unworn and Unaltered Items:

• To qualify for a return or exchange, items must be:
• Returns will not be accepted if the item has been altered, worn, or damaged.

3. Abusive Returns:

• While we strive to be flexible, we reserve the right to refuse returns from customers who abuse the return policy or engage in fraudulent activity.

4. Gift Returns:

• If you received an item as a gift and wish to return or exchange it, please contact our customer service team, and we will be happy to assist you.

5. IMPORTANT RETURN POLICY FOR APPAREL:

• Return requests must be initiated within 4 days of receiving the package.
• Once the returned product arrives at our warehouse and passes quality checks, the refund process will begin.
• The refund amount will be credited to your ROARS WALLET Account for use in future purchases.
• Refunds cannot be provided for discount coupons used. The refund will be equal to the actual purchase amount.
• Customers will receive a tracking link to monitor the status of their return request.
• The complete refund process takes approximately 7 to 10 business days from the time the return request is initiated.

6. Refund Processing:

• Once we receive and inspect your returned items, we will process your refund promptly.
• Expect to see the refund credited to your ROARS WALLET Account within 2 business days.